FaQs

If you have a question that is not answered below, then we encourage you to ask us.

 

General

Email

I can't receive email from some people, what can I do?

Will I lose emails if I delete my email account on my PC and recreate it?

Can Caloundra Internet stop the amount of spam I receive?

What are my email server names?

Wireless broadband

What is WiMax?

Is wireless broadband the same as Wi-Fi wireless?

ADSL broadband

What do I do if the ADSL internet connection stops working?

Why is my ADSL slow?

Web hosting

How much does it cost to get a web site built?

NBN

When will I be able to get the NBN?

What is the NBN?

VoIP

Can I use my normal telephone to make VoIP calls?